The Most Important Metric

This from a Letter to the Editor in the August 15th CIO magazine:

I believe the most important metric to a successful organization might in fact be the "laugh metric." Pause and count the number of times you hear laughter - jolly, heartfelt laughter - in your organizations during the course of the day. I would bet my salary that the financial performance of any given company is directly proportional to that company's laugh metric. -Dale Sanders, VP and CIO

And from an IT person no less! We're making progress.