Monday, August 30, 2004

HR Metrics Guru

In the August issue of HR Executive Magazine, Jac Fitz-enz, HR metrics guru was asked what is the most underused or underappreciated HR metric. His answer: Turnover.

As he explains it:

"Most people know their turnover rate, but not how it is affecting them. It doesn't make much difference how many people are leaving, per se. The issue is, who is leaving, at what point in their tenure, for what reason, and what effect is this having on business? That is, what is the cost of turnover?"

Right on, Dr. Jac. To read the full interview, click here.

Beth C.

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